Privacy Policy

1. Introduction

BrandSentra, operated by Woost LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our brand protection platform and visit our website at brandsentra.com.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and brand domain(s) you wish to monitor.

Usage Data: We automatically collect information about how you interact with our platform, including pages viewed, features used, and time spent.

Monitoring Data: Our platform collects publicly available data from search engines, advertising platforms, and AI platforms related to your brand keywords. This includes ad copy, landing page URLs, advertiser information, and affiliate tracking parameters.

Contact Information: When you submit a contact form or request a demo, we collect the information you provide.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our brand protection services
• Detect brand violations, affiliate fraud, and unauthorized advertising
• Generate reports and alerts about brand protection activity
• Communicate with you about your account, services, and updates
• Respond to your inquiries and support requests
• Improve our platform and develop new features

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party services that help us operate our platform (cloud hosting, email delivery, search data providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. Our infrastructure is hosted on secure cloud platforms with SOC 2 compliance.

6. Data Retention

We retain your account information for as long as your account is active. Monitoring data (violations, ad screenshots, detection records) is retained for the duration of your subscription plus 90 days. You may request deletion of your data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at hello@brandsentra.com.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Woost LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
hello@brandsentra.com