FAQ
Common Questions Answered
Everything you need to know before getting started.
BrandSentra continuously scans Google Ads using automated monitoring across multiple locations, devices, and search variations. When an unauthorized advertiser is found bidding on your brand keywords or using your trademark, we capture the ad, screenshot it with a timestamp, and identify the advertiser behind it using transparency intelligence data.
Monitoring runs continuously, 24/7. Our automated scanning infrastructure performs real scans across all configured keywords, locations, and platforms without interruption. You'll receive alerts as soon as violations are detected.
Yes. BrandSentra uses advertiser transparency data and proprietary intelligence to identify the real entity behind every detected ad — including affiliates who use variations of your brand name, coupon sites, and cashback platforms that bid on your terms.
Yes. Every violation report includes the advertiser's identity from Google's Ad Transparency Center, along with their bidding history, platform usage, and risk score. We build full intelligence profiles for repeat violators.
Yes. BrandSentra scans from 50+ countries across multiple cities and regions. Geo-specific violations — where affiliates target specific locations — are a major blind spot for single-location tools. Our distributed infrastructure catches what others miss.
Most violations are detected within hours of going live. Our continuous scanning cycle means new ads are caught quickly, and you receive real-time alerts via Slack, email, or webhook as soon as they're identified.
Yes. Enterprise plans include a 99.9% uptime SLA with automated monitoring and incident reporting. Downtime credits are applied automatically to your account.
BrandSentra integrates with Slack (real-time alerts), Google Ads (evidence linking), Jira (ticket creation), Salesforce, HubSpot, and any system via REST API. Zapier support is also available.
All data is processed and stored in encrypted, GDPR-compliant cloud infrastructure. SOC 2 Type II certification is currently in progress. We offer data residency options for EU customers.
Yes. Enterprise plans include full REST API access with webhook support for real-time violation events, enabling you to integrate detection data into your own dashboards and workflows.
Yes. Enterprise clients can generate white-labeled PDF and CSV reports with their own branding — ideal for agency use or presenting evidence to affiliate networks and legal teams.
Still have questions?
Talk to our team — we'll walk you through everything.